We are the compaNy that shows up, solves the probleM, and stays.

We fix what breaks today. We prevent what would have broken tomorrow.
And when you're ready to run smarter — we build that too.

REQUEST SERVICE

Industrial Services company

Reliance Electric Service Co. has been part of the industrial fabric of western Massachusetts since the 1950s. For seven decades, facilities across the Pioneer Valley have called Reliance when a motor goes down, a drive fails, or a piece of critical equipment stops running.

That legacy did not happen by accident. It happened because Reliance showed up, did the work right, and kept showing up. The relationships built over 70 years of repair work are the most valuable asset in the company — and they are the foundation for what Reliance is becoming.

Under new ownership and new technical leadership, Reliance is expanding its capability beyond repair. The same facilities that have trusted us with their motors now have access to full automation engineering: VFD installations, custom control panels, PLC programming, process automation, and remote monitoring programs that turn reactive maintenance into predictive intelligence.

The repair shop is still here. It always will be. But the company you call today can do a lot more than fix what is broken.

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See what we're working on, what we're fixing, and what's happening around the shop.

A cluttered workshop with workbenches, tools, and shelves filled with various equipment and supplies.
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    • AC and DC motor rewind and rebuild

    • Emergency repair and rapid turnaround

    • Motor testing, diagnostics, and root cause analysis

    • New motor sales and replacements

    • The entry point — every repair opens a larger conversation

    • Variable frequency drive sales for all major platforms

    • Field installation and commissioning

    • Energy savings analysis and utility rebate facilitation (Mass Save C&I program)

    • Replacement and upgrade of failed or obsolete drives

    • Payback periods as short as 6–12 months on qualifying installations

    • Custom control panel design and fabrication

    • Motor control center (MCC) upgrades and replacements

    • Field wiring, conduit, and electrical integration

    • UL 508A certification path in progress

    • PLC programming and commissioning — Allen-Bradley, AutomationDirect, Siemens

    • HMI design and configuration

    • PLC retrofits on obsolete or unsupported systems

    • Process automation for pumping, HVAC, fermentation, environmental control

    • Turnkey design-build capability for small-to-mid industrial facilities

    • Wireless motor and equipment monitoring — vibration, temperature, current draw

    • Continuous visibility into critical equipment health

    • Alarm notifications before failures occur

    • Monitoring data contextualized against Reliance repair history — a moat no generic vendor can replicate

    • Catch it before it costs you production

    • Scheduled preventive maintenance programs

    • Priority emergency response

    • Controls system support and troubleshooting retainers

    • The relationship that turns a transaction into a partnership

What We Do — Full Service Stack

Have a project or equipment issue?

Tell us what you're working with and we'll help determine the next step.

TALK TO RELIANCE

who & what we serve

We are the call you make when something breaks and you need it fixed today. We are also the call you make before it breaks. We have been inside facilities like yours for 70 years. We know what fails, why it fails, and how to stop it from failing again.

the Maintenance Manager

A man in a black jacket holding a soldering gun and working on a metal object in a workshop. 
We bring engineering-level capability to facilities that typically cannot access it. VFD retrofits with ROI analysis. PLC programs that actually document what they do. Panel builds that meet code. Monitoring systems that give you visibility into equipment health before a failure becomes
a crisis.

the Plant Engineer / Operations Manager

A woman in construction gear, including an orange hard hat and navy jumpsuit with reflective strips, standing outdoors with construction equipment in the background. 
Motor downtime costs you more per hour than a year of preventive maintenance. We help you quantify that, fix the root cause, and put programs in place that protect production uptime. We are also a Mass Save trade ally — which means we handle the rebate paperwork on qualifying VFD and motor projects, putting money back on the table.

the Business Owner / CFO

Two men in business attire, one standing and one sitting, looking at a laptop in an office environment.

Let’s talk about your facility

Let's talk

What we service

  • Baldor

    Baldor

  • Bosch

    Bosch

  • Century

    Century

  • DeWalt

    DeWalt

  • Hitachi

    Hitachi

  • Leeson

    Leeson

  • Makita

    Makita

  • Marathon Motors

    Marathon Motors

  • Metabo

    Metabo

  • Milwaukee

    Milwaukee

  • Power-Flo Pumps & Systems

    Power-Flo Pumps & Systems

  • Ridgid

    Ridgid

  • US Motors

    US Motors

Meet the Team

  • Michael D'Amours

    PRESIDENT

    Michael leads the company with a commitment to quality, innovation, and customer service. His vision continues to guide Reliance Electric Service Company toward long-term growth and lasting partnerships.

  • Stan Pitchko

    BUSINESS MANAGER

    Stan helps oversee daily operations, customer service, and project coordination. His dedication to organization and responsive communication helps ensure customers receive dependable support from start to finish.

  • David LaFountain

    OUTSIDE SALES EXECUTIVE

    David partners with customers to understand their operations and connect them with the right solutions. His focus is on building strong relationships through dependable service and support.

  • Anthony Potito

    PRINCIPAL AUTOMATION ENGINEER

    Anthony combines technical expertise with innovative thinking to develop automation solutions that improve efficiency, reliability, and performance for our customers.

  • Mike Allard

    CUSTOMER SERVICE REPRESENTATIVE

    Mike serves as a key point of contact for our customers, helping coordinate service, scheduling, work orders, and equipment drop-offs and pickups while continuing the dependable customer service Reliance has built its reputation on.

  • Joe Potito

    SALES & SERVICE MANAGER

    Joe works closely with customers to understand their needs and deliver practical solutions. His commitment to responsive service helps build lasting relationships and successful projects.

  • Brian Benoit

    SENIOR TECHNICIAN

    Bringing years of technical experience and problem-solving expertise, Brian is committed to delivering dependable repairs and quality workmanship on every project.

  • JoAnne Farrell

    ACCOUNTING MANAGER

    With a focus on organization and accuracy, JoAnne helps keep our operations running smoothly behind the scenes. Her attention to detail supports both our team and our customers every day.

  • Em Pitchko

    DIGITAL MEDIA, SYSTEMS SPECIALIST, AND ADMINISTRATION

    Em supports digital media, systems management, and administration. From branding and marketing to technology and office operations, she helps strengthen communication and support company growth.

Join Our Team

Help us keep industry moving.

At Reliance Electric Service Company, we're always interested in connecting with skilled professionals who take pride in quality workmanship, problem-solving, and customer service. If you're passionate about industrial technology and want to make a difference, we'd love to hear from you.

EXPLORE CAREER OPPORTUNITIES

  • Overview

    Help troubleshoot, repair, and maintain industrial electrical equipment while supporting customers with dependable service and technical expertise.

    Responsibilities

    • Diagnose electrical and mechanical issues

    • Repair industrial motors and equipment

    • Perform testing and inspections

    • Document completed work

    • Work safely in shop and field environments

    Ideal Candidate

    • Mechanical aptitude

    • Strong troubleshooting skills

    • Team-oriented

    • Eager to learn

  • Overview

    Support automation projects by assisting with controls, PLC systems, drives, and industrial electrical equipment.

    Responsibilities

    • Assist with automation projects

    • Support control panel work

    • Help troubleshoot PLC and drive systems

    • Test equipment

    • Support field installations

    Ideal Candidate

    • Interest in automation

    • Electrical troubleshooting

    • Organized and detail-oriented

    • Willingness to travel occasionally

  • Overview

    Build relationships with industrial customers and help connect them with the right repair, automation, and service solutions.

    Responsibilities

    • Respond to customer inquiries

    • Prepare estimates and proposals

    • Coordinate with technical staff

    • Build long-term customer relationships

    • Support ongoing projects

    Ideal Candidate

    • Excellent communication

    • Customer-focused

    • Organized

    • Industrial experience is a plus

  • Overview

    Travel to customer facilities to diagnose equipment issues, assist with installations, and help keep critical systems operating reliably.

    Responsibilities

    • Travel to customer locations

    • Troubleshoot industrial equipment

    • Perform repairs and installations

    • Document service work

    • Maintain excellent customer service

    Ideal Candidate

    • Independent worker

    • Strong mechanical aptitude

    • Comfortable traveling

    • Safety-focused

Work With Us

Don’t See the Right Position?

We're always interested in meeting talented people.

We believe great ideas and people don't always fit neatly into a job description.

If you have skills, experience, or a perspective you believe could strengthen Reliance Electric Service Company, we'd love to hear from you. Tell us what you do, how you can make an impact, and why you'd be a valuable addition to our team.

Sometimes the best opportunities begin with a conversation.

Have a general question?

Use the form below to get in touch.

 

Where to Find Us

573 South Canal Street,
Holyoke, MA 01040

413-533-3557

info@resc573.com